Implement, integrate, improve

• Direct HKW Project
• Quality Management System Implementation
• Mar 19

Helen from HKW RM really helped me to pull together the core attributes of our QMS, which can be difficult for a sole consultancy business. As is the issue with many similar enterprises, demonstration of quality is essential, but developing the ability to have quality independently verified under an international quality management scheme like ISO 9001:2015 really does need the support of an expert such as Helen. One of the things that impressed me about the working process with HKW RM was the speed by which my key business attributes were recognised, understood and more importantly aligned with the needs of the standard. As a result, what was initially a daunting task became a breeze. No hesitation in making a recommendation from me.

• Associate Project (ConsultQA Ltd)
• Ongoing internal auditing
• Nov 18

Excellent - I must admit I do admire your ability to gather lots of information (most of which is unfamiliar) and write it down concisely and accurately in a form everyone can understand

• Associate Project (ConsultQA Ltd)
• Environmental management system implementation project
• Oct 18

You were amazing and its always a pleasure to work with you.

• Associate Project (ConsultQA Ltd)
• Environmental management system implementation project
• Oct 18

Helen’s support and guidance throughout this process have been invaluable. It is so useful to have a fresh pair of eyes looking at things from an impartial perspective and helping us to identify and implement improvements across the business.”

• Direct Project
• Quality management system transition project
• Aug 18

Again thanks for your time and expertise in getting this project done successfully especially in light of the very tight deadlines I had given you. But as you know only too well now, our company works only on a JIT basis!

• Associate Project (ConsultQA Ltd)
• Quality management system transition project
• July 18

Helen proved instrumental in our transition to ISO9001:2015. FTi have held certification since 1994 and this latest iteration has helped focus the Senior Management Team to communicating business values throughout the organisation. A commitment to continuous improvement has been embraced by the business and already the benefits are being realised

• Direct Project
• Ongoing Health and Safety Advice
• July 18

Thanks for the friendly and efficient service you provide, much appreciated.

• Associate Project (ConsultQA Ltd)
• Quality management system transition project
• June 18

Thank you for your help and valued support during this transition period and we look forward to a long and fruitful relationship going forward.

• Associate Project
• Quality and environmental management system transition project
• Mar 18

"It was a pleasure to work with Helen on our transition project. Helen’s advice, guidance and her ability to quickly understand our business and challenges has resulted in our numerous and mostly irrelevant documents, provided by a previous QMS company, have been completely revised in line with the new 2015 standards. We now have a Quality and Environmental Management system that is easy to understand, relevant to our business and is firmly embedded within our day to day operations.
Thank you Helen."

• Associate Project
• Quality management system transition project
• Feb 18

"Just wanted to say a big thank you from myself and our team for a successful ISO9001:2015 transition project. It was a real pleasure to work with engaged professionals who genuinely had an interest in our business and our staff. At long last, we have a QMS that’s about us and reflects exactly what we do in our business operations. Well done ConsultQA, wouldn’t hesitate to recommend your services."

• Associate Project
• Quality management system implementation project
• Dec 17

"We intentionally set demanding implementation timescales and Helen delivered. Not only did she and ConsultQA deliver but they did so in a highly professional and enjoyable manner. A job well done."

• Associate Project
• Quality management system extension to scope
• Dec 17

"Helen was a pleasure to work with and her thorough preparation was a testament to our extension to scope being accredited with no non-conformances. No pressure on the next project then Helen!"

• Associate Project
• Quality management system implementation project
• July 17

"We had our first audit by ACS Registrars on the transition – all went really well and were very impressed with all that we had done, so thank you once again for all your help with this."

• Associate Project
• Quality management system implementation project
• May 17

"Starting ISO9001 was a daunting task for us as Bristol Waste Company. Helen helped to make the task more manageable by breaking it down into simple processes and actions. She also became very much part of the team at BWC and worked well with all areas of the business and really got involved in understanding our whole operation. With Helen’s support we achieved our ISO 9001 with no amendments and are now looking to implement ISO 14001 with her support."

• Associate Project
• Quality and environmental management system transition project
• Mar 18 (testimonial provided April 19)

I wanted to share the report from the Alcumus auditor that visited recently to carry out the annual audit, which was a surveillance audit this time.

He was delighted with us as you can see from his glowing report! I obviously cannot take all the credit for this so wanted to share and say thank you again for setting us up with a great system that is fully embedded within our day to day operations and is now a pleasure (almost!!) to manage.